Customer Testimonials for Front Row Insurance
Film Customers:
We know Kent Hamilton and Tina Ortiz and purchased all of our production insurance from Front Row through Elargo Productions. You guys are amazing!
Happy that I chose Front Row Insurance for my production company insurance policy. Doug and his team are great, efficient, and extremely reliable.
Front Row helped make the insurance process for our film production easy and painless. Before production, I was able to use Front Row's online tool to get a quick and straightforward quote on the Short Term Production Insurance we needed, which made it so easy to see how the cost fit our budget. Processing the payment and getting the insurance certificates was just as easy, not to mention quick, for an agile film crew like ours. I'm happy that we didn't need to make any claims, but the ease of the process and the availability of all the information I needed makes me confident in using Front Row for our future production insurance needs.
Being in the Entertainment Industry and running a studio for over 15 years, insurance can be a complicated matter with the numerous productions happening simultaneously that require very specific insurances. We have the team at Front Row Insurance on speed dial. They are always happy to chat, response on queries is always fast and they take the time to come see us directly to find the best insurance solutions for our needs. I recommend them to any business and I'm confident they bring the same level of attention to all their clients as they do for me.
Front Row Insurance has always been a go-to for us, from last minute camera rental needs to fairly priced insurance rates. In a world where cameras are cheap and everything else around a production is not, it's nice to see alternative options for independent filmmakers.
The customer support I have received over the years has been fantastic. I am very happy to be a long-term Front Row customer and will continue to be in the future.
I have been working with Doug Hodges and Tina Ortiz for years now. I work in film and video production. I can purchase insurance from any company. What is crucial to me is customer service, and Doug and Tina are excellent... the best. I would never consider getting my insurance from anyone else.
I am ever-grateful to Robb Ghag and Front Row for all their support, kindness, and solidarity throughout my process of working with them, especially in navigating production insurance as an emerging filmmaker who is still learning so much about the industry. The care with which they handled my work and production is something I deeply and wholly appreciate. I will definitely be recommending my friends and peers to Robb moving forward, so that they are met with the same level of guidance and support I have benefited from.
An excellent service... I've used Front Row on my shoot in Peru a couple of years ago when I traveled there shooting for CESO SACO PERÚ.
My experience with Front Row was rather easy and painless, although I didn't have any claim made, I went through their process in detail as I was shooting near ocean storm waves and out the side of a float plane with $100K worth of cinema gear. My insurance for up to I believe $250K was in the $150 range for the week! Being based in Vancouver, I went with them as they have an office here.
Photo Customers:
I chose Front Row insurance and it was a great decision. Without Front Row's help I wouldn’t have been able to go to Las Vegas and create photos and video of one of the most unique experiences I’ve ever had in my life. Thank you!
I'm grateful to have Front Row Insurance because it was easy to understand, set up and pay for. Unlike other insurance companies, there was nothing dodgy about it and I can choose what to insure. I don't have to pay for extras that don't apply to my business. Thanks, Front Row!
I use Front Row Insurance. They are the only company I could find that would insure my gear all over the world. Reasonable rates too. I haven't had to make a claim, but I like the cost ($600 per year for full coverage all over the world, including $2 million in business liability). That's for $50K+ of gear.
+1 for Front Row Insurance - got referred to them from a camera store in Vancouver and prices are really reasonable for gear + tons of added coverage like laptops and computers alone with a tiny added charge for rental gear insurance.
THEATRE CUSTOMERS:
As a leading multidisciplinary family entertainment company that tours throughout the world and at home, we have peace of mind when it comes to our custom built insurance package provided by Front Row. After almost 50 years of business, our company finally has the competitive insurance program we always have been looking for.
Steve Beatty is a leading insurance professional. I have worked with him for ~20 years and he still impresses me with his knowledge of our business & sector, and the subtleties of the language in insurance policies. He cares deeply that we are covered for our risks, no matter how unusual some of our projects might be. He spends the time needed to fully understand what we are doing and he works directly with the underwriters to ensure that the language in the contracts makes sense in the context of what we need. I trust him completely to help with any new coverage needs we have and to manage claims. Over the course of the time we have worked together, we have always had satisfactory results on both. Steve is a man of integrity, openness and transparency. And he’s a nice guy with a great sense of humour. I highly recommend him and his team.
Steve Beatty has always handled our account in a professional manner, recognizing the special needs of not-for-profit theatre… he takes a keen interest in our successes both on and off the stage.
We're so happy to be with Front Row Insurance. Thanks for fighting to keep our rates reasonable throughout the pandemic, and making sure we got the proper payout! We're very happy!
MUSICIAN CUSTOMERS:
[After suffering a damaged ukulele]: The claim payment is fast so that gear can be replaced quickly, and coverage is provided if you need to rent equipment right away.
My musical instruments and equipment have been insured with Globalex/Front Row Assurance for 10+ years. After a fire completely destroyed the restaurant I was working in, and in which I lost all my substantial gigging set-up, I was able to re-equip myself and get back to work. If I hadn't been insured, I would have lost my gear, and I'd be out of work. Let's hope it never happens to you.
EVENT CUSTOMERS:
Planning an event can be time consuming and frustrating. There are so many different moving parts! Front Row Insurance is my go-to company to cover all of my insurance needs for my local events. Evan is super easy to work with, prompt to all my messages and needs. I would highly recommend using them for your next event!